Management's accountability is to lift annual performance by implementing fast projects that deliver process improvement and or innovation. Typically 4 - 6 projects are identified each year and they have the potential to transform results. These projects are delivered...

The current business challenge is: Lift annual performance in a work environment that requires agility and speed.  Lifting performance simply means all key performance indicators must be trending in "green". The key to success is establishing a Fast process....

© Stuart Miles | Dreamstime.com A recent article by Nathan Wiita identified the following differences between successful and less successful teams (HBR Nov 2017). Successful teams spent: 20% more time defining their strategy 12% more time aligning their organisation...

© Stuart Miles | Dreamstime.com What percentage of people in organisations do you think are under-utilised? Whilst you may not know the exact percentage, you probably sense the number is quite high. Optimising capability Capability is optimised when the level of...

A survey by Michael Mankins identified the following breakdown of key problem areas related to strategy failure: Inadequate resourcing 7.5%;  Poorly communicated strategy 5.2%;  Actions required to execute not clearly defined 4.5%;  Culture or silos blocking execution...

Earlier this year, the London Business School reported 70% (!) of strategy fails to deliver and the trend has been constant over the past 25 years! It’s hard to believe that an opportunity of this magnitude has not been seized. Surely, execution of strategy cannot be...

A common response to any proposed change at work! This is a major issue that impacts significantly on productivity improvement initiatives. This is usually due to day-to-day work pressures, constant deadlines and organisational pressure. The consequence of not...

Over the past decade, organisations have been building a culture of sustained continuous improvement. More recently, the focus has shifted to becoming more agile, flexible and responsive. The continuous improvement culture has improved process stability and over time,...

  If your employees don’t feel valued, neither will your customers” – Sybil F. Stershic, Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care. Few people would argue with the sentiment expressed in the above quote.   The problem is not in the...

A major concern expressed is the inability of Lean initiatives to be sustained. The typical scenario is Lean is initiated, significant benefits are derived, then follows a slow decline in results and enthusiasm. Why does this happen?! The root cause is the failure to...