Our Process

Builds a high performing culture

Lift results and sustain improvement

  • Set the direction
  • Deliver priority opportunities
  • Sustain continuous improvement
  • Review progress and celebrate success

 

 

1. TRANSFORM RESULTS

Senior Management

  • Create high level goals
  • Define priorities
  • Identify focus areas
  • Deliver fast projects
2. LIFT ANNUAL RESULTS

Management

  • Focus on annual results
  • Align expected contributions
  • Schedule a flow of quarterly activity
  • Track results and recognise success
3. CONTINUOUS IMPROVEMENT

Supervision 

  • Support front-line teams
  • Analyse performance
  • Implement focus areas
  • Improve process performance
4. WORKPLACE IMPROVEMENT

Leaders and teams

  • Review daily performance
  • Deliver improvement actions
  • Build team capability
  • Improve Lean maturity
ENABLING TOOLS

Promote flow

Culture Check: Measures progress to deliver a high performing culture

Rhino: Builds skills, just-in-time and strengthens change resilience

Helmsman: Improves the flow and delivery of project actions

Fathom: Monitors KPI trends and tracks results

 

FEEDBACK

Senior Manager

“We improved from being the ‘poor performers’ to ‘leaders’ in our global business.  This message was conveyed to us by the CEO – Global Operations”