Our Process
Builds a high performing culture
Lift results and sustain improvement
- Set the direction
- Deliver priority opportunities
- Sustain continuous improvement
- Review progress and celebrate success
1. TRANSFORM RESULTS
Senior Management
- Create high level goals
- Define priorities
- Identify focus areas
- Deliver fast projects
2. LIFT ANNUAL RESULTS
Management
- Focus on annual results
- Align expected contributions
- Schedule a flow of quarterly activity
- Track results and recognise success
3. CONTINUOUS IMPROVEMENT
Supervision
- Support front-line teams
- Analyse performance
- Implement focus areas
- Improve process performance
4. WORKPLACE IMPROVEMENT
Leaders and teams
- Review daily performance
- Deliver improvement actions
- Build team capability
- Improve Lean maturity
ENABLING TOOLS
Promote flow
Culture Check: Measures progress to deliver a high performing culture
Rhino: Builds skills, just-in-time and strengthens change resilience
Helmsman: Improves the flow and delivery of project actions
Fathom: Monitors KPI trends and tracks results