Our Process

Builds a high performing culture

Our FAST process

  • Focus on results
  • Align contributions
  • Steady flow of activity
  • Track results
1. FOCUS

Create the imperative

  • Set annual targets
  • Understand current reality
  • Identify focus areas
  • Agree fast behaviours
2. ALIGN CONTRIBUTION

Engage and empower

  • Align contributions
  • Identify opportunities
  • Create a high level plan
  • Establish online tools
3. STEADY FLOW

Build momentum 

  • Set quarterly challenges
  • Design tasks
  • Build skills
  • Deliver quick wins
4. TRACK

Sustain improvement

  • Track progress
  • Inform plans
  • Reward success
  • Measure culture change
FAST TOOLS

Simplify and accelerate delivery

  • Develop skills and provide coaching support
  • Schedule tasks and deliver fast projects
  • Monitor KPI trends and track results
  • Measure and strengthen culture change

 

 

FEEDBACK

Senior Manager

“We improved from being the ‘poor performers’ to ‘leaders’ in our global business.  This message was conveyed to us by the CEO – Global Operations”