Our Process

Builds a high performing culture

FAST process

  • Focus on results
  • Align contributions
  • Steady flow of activity
  • Track results

 

 

1. FOCUS

Create the imperative

  • Set high level goals
  • Create 3 year plan
  • Agree annual objectives
  • Design a scoreboard
2. ALIGN CONTRIBUTIONS

Engage and Empower

  • Align annual goals
  • Assign accountability
  • Strengthen CI processes
  • Build sequential skills
3. STEADY FLOW

Build momentum 

  • Set quarterly challenges
  • Implement fast projects
  • Build needs based skills
  • Provide coaching support
4. TRACK

Strengthen culture

  • Track results
  • Evaluate project progress
  • Recognise contributions
  • Reward success
ENABLING TOOLS

Accelerate delivery

Culture check: Measure culture and flow

Assessment tools: Match capability and challenges

Rhino: Build skills, just-in-time and strengthen change resilience

Helmsman: Schedule a steady flow of activity

Fathom: Monitor KPI trends and track results

 

FEEDBACK

Senior Manager

“We improved from being the ‘poor performers’ to ‘leaders’ in our global business.  This message was conveyed to us by the CEO – Global Operations”