Making people feel valued – Where do you start?

Making people feel valued – Where do you start?

by | Jul 10, 2016 | Blog

  If your employees don’t feel valued, neither will your customers” – Sybil F. Stershic, Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care. Few people would argue with the sentiment expressed in the above quote.   The problem is not in the...
Lean initiatives – How do you sustain momentum?

Lean initiatives – How do you sustain momentum?

by | Jul 6, 2016 | Blog

A major concern expressed is the inability of Lean initiatives to be sustained. The typical scenario is Lean is initiated, significant benefits are derived, then follows a slow decline in results and enthusiasm. Why does this happen?! The root cause is the failure to...